PRIVACY POLICY

Introduction At XLwerks Limited (trading as Urban Tech Creative), we are committed to protecting the privacy and security of our customers and visitors. This Privacy Statement outlines how we handle and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

Data Controller The data controller responsible for your personal information for the purposes of GDPR compliance is:

  • Name: James Burgess

  • Address: XLwerks Limited trading as Urban Tech Creative, The Enterprise Centre, UEA, Norwich NR4 7TJ

  • Email: james@urbantechcreative.com

  • Phone: 01603 975 020

Types of Personal Data Collected We collect and process the following types of personal data:

  • Contact details (such as names, email addresses, and telephone numbers)

  • Demographic information (such as age, gender, and location)

  • Online identifiers (such as IP addresses and cookies)

Purposes and Legal Basis for Processing We process your personal data for the following purposes:

  • To provide [describe products/services], based on our contractual obligations.

  • To send promotional materials or communications regarding services provided by [Your Business Name] that we feel may be of interest to you, based on your consent.

  • To comply with legal obligations and regulatory requirements.

Data Recipients We may share your personal data with the following third parties:

  • Service providers who assist us with our data processing activities (such as cloud hosting providers)

  • Regulatory authorities or law enforcement agencies, as required by law.

Data Retention Period We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Rights of Data Subjects You have the right to access, correct, delete, or transfer your personal data that we hold. Additionally, you have the right to object to certain processing and, where we have asked for your consent to process your data, to withdraw this consent. Requests can be made by contacting us at [Your Contact Information].

Right to Withdraw Consent Where you have provided consent for our processing of your personal data, you may withdraw that consent at any time by contacting us at james@urbantechcreative.com

Right to Lodge a Complaint If you have concerns about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) (www.ico.org.uk).

Updates to the Privacy Statement We may update this Privacy Statement from time to time. The latest version will always be available on our website. We encourage you to review this statement periodically to stay informed about how we are protecting your data.